Client Experience Manager

Company: AOI Corporation
Location: Omaha
Posted on: February 19, 2026

Job Description:

Job Description Job Description Salary: Client Experience Manager | Aksarben Village AOI is opening a new satellite showroom in the heart of Omahas design community & were looking for the person who will bring it to life. As our Client Experience Manager, youll serve as the first impression of AOI! Hosting clients, collaborators, and industry partners in a space designed to inspire conversation and connection. This is not a reception role. This is closer to a hospitality role. This is definitely a client-facing, relationship-driven position with room to grow. A brand ambassador who effortlessly demonstrates AOIs core values and quickly builds trust. What You'll Do Own the experience of AOIs Aksarben showroom. Host clients and industry partners with confidence. Build rapport within the local design and A/E/C community. Support Business Development with warm introductions. Plan and execute high-impact events. Collaborate with Marketing on brand alignment. Help shape the future of the showroom and role. Who You Are Optimistic and oriented towards service to others Shows initiative, creativity and resourcefulness Comfortable engaging architects, designers, and decision-makers. Detail-oriented with strong judgment. Warm, confident, and curious Polished, and professional communication style Motivated by being the best version of yourself and building meaningful relationships. What Will Make You Successful Here Youre proactive by nature and comfortable anticipating needs. Comfort owning a space and making real-time decisions independently, without constant oversight. The ability to engage decision-makers with polish, confidence, and authenticity. Strong attention to detail paired with strategic thinking. Takes pride in creating experiences where no detail is overlooked. An understanding of how thoughtful experiences support business development. Flexibility to support evening events and occasional weekends. Why AOI At AOI, client experience isnt a buzzword, its how business gets done. Every interaction is an opportunity to strengthen trust and create momentum. How This Role Shows Up Day to Day On a typical week, you will be thinking ahead reviewing who is coming into the showroom, why theyre visiting, and how to tailor the experience to them. Youll ensure the space is always polished and on brand, coordinate visit details, host guests with confidence, and build relationships with designers, neighbors, and partners in the Aksarben community. Youll work closely with, Leadership, Marketing and Business Development to align our brand, events, and opportunities, and youll use sound judgment to represent AOI independently in a highly visible setting. Company Culture A culture built on people and purpose. AOI is a family-focused company that believes in kindness, integrity, and celebrating one anothers success. You'll find supportive teammates, approachable leaders, and a place where your work and wellbeing truly matter. Compensation and Benefits Competitive pay Comprehensive health, dental and vision 401k with company match Paid vacation, sick pay and holidays Training through AOI and MillerKnoll Physical Demands and Work Environment This position is performed primarily in a professional office environment. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made in accordance with applicable federal and Nebraska law. While performing the duties of this position, the employee is regularly required to sit; use hands and fingers to operate standard office equipment; and reach with hands and arms. The employee frequently communicates verbally and audibly with employees, visitors, and external contacts, and required to stand, walk, bend, or move throughout the office and may occasionally lift or move items weighing up to 10 pounds, such as office supplies or packages. In Short This isnt a traditional showroom or hospitality role, its an opportunity to create elevated client experiences, build meaningful industry relationships, and help shape a new, highly visible space within AOI. If youre energized by thoughtful hosting, meaningful relationships, and growth opportunity, wed love to meet you. Apply today and start building your future with AOI! AOI is an equal opportunity employer that celebrates diversity and fosters an inclusive, people-first workplace.

Keywords: AOI Corporation, Council Bluffs , Client Experience Manager, Sales , Omaha, Iowa