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Secretary/Nursing Assistant

Company: Methodist Health System
Location: Council Bluffs
Posted on: January 9, 2021

Job Description:

  • Purpose of Job
    • Supports patient care delivery by providing clerical services and helps patients by supporting personal hygiene and daily living needs; providing comfort, transportation, and vital sign monitoring.
    • Job Requirements
      • Education
        • High School diploma or General Educational Development (GED) required.
        • Student nurse must have completed first clinical rotation - preferred.
        • Requires successful completion of the 75-hour state approved course for the Nurse Assistant.
        • Preferred membership in good standing on Nurse Aide registry of the state where position is located if hired after August 31, 2014.
        • Experience
          • Previous care giver experience preferred.
          • Previous cleaning, food service and/or patient related experience preferred, but not required.
          • One to three months on the job experience to learn hospital procedures and work routines preferred.
          • Orientation and on the job experience will be provided to learn hospital procedures and work routines.
          • License/Certifications
            • Maintain current American Heart Association Basic Life Support (BLS) Certification required.
            • Skills/Knowledge/Abilities
              • Requires the ability to understand and carry out instructions, follow schedules, communicate information, read simple and clear instructions and complete reports.
              • Collects, records, and reports patient needs to the appropriate caregiver.
              • Requires ability to demonstrate critical thinking skills commensurate with job description.
              • Excellent interpersonal and customer service skills necessary to communicate with physicians, callers, visitors, patients, family, and team members by verbal and written communication.
              • Skills and knowledge to prepare reports, perform calculations, keep records, and deal effectively with people.
              • Medical terminology preferred.
              • Ability to type 30 to 40 wpm. with accuracy.
              • Ability to utilize a variety of computer applications, and look at a computer screen 50-80% of the time.
              • Ability to prioritize decision making.
              • Physical Requirements
                • Weight Demands
                  • Medium Work - Exerting up to 50 pounds of force
                  • Physical Activity
                    • Occasionally Performed (1%-33%):
                      • Climbing
                      • Crawling
                      • Kneeling
                      • Sitting
                      • Frequently Performed (34%-66%):
                        • Balancing
                        • Carrying
                        • Crouching
                        • Distinguish colors
                        • Keyboarding/typing
                        • Lifting
                        • Pulling/Pushing
                        • Repetitive Motions
                        • Stooping/bending
                        • Twisting
                        • Constantly Performed (67%-100%):
                          • Fingering/Touching
                          • Grasping
                          • Hearing
                          • Reaching
                          • Seeing/Visual
                          • Speaking/talking
                          • Standing
                          • Walking
                          • Job Hazards
                            • Not Related:
                              • Electrical Shock/Static
                              • Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
                              • Rare (1-33%):
                                • Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)
                                • Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)-NICU only
                                • Occasionally (34%-66%):
                                  • Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
                                  • Equipment/Machinery/Tools
                                  • Explosives (pressurized gas)
                                  • Frequent (67%-100%):
                                    • Chemical agents (Toxic, Corrosive, Flammable, Latex)
                                    • Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) Blood or Body Fluid (BBF)
                                    • Mechanical moving parts/vibrations
                                    • Essential Job Functions
                                      • Essential Functions I
                                        • Promotes positive impression and welcoming environment of the unit through customer service.
                                          • Greets and gives directions to patients, family members, visitors, physicians, staff, and other customers.
                                          • Maintains safe, clean and neat work environment.
                                          • Has no food at reception area: all drinks must be covered.
                                          • Promotes quiet environment at the reception desk and in the hallways.
                                          • Demonstrates good communication style and interpersonal communication skills with patients/families.
                                          • Provides appropriate care specific to the age of the customer/patient, to ensure understanding and comfort level of treatment, as outlined in the Age Specific Criteria.
                                            • Gives individualized customer service/patient care.
                                            • Completes age specific competency assessment.
                                            • Screens visitors according to protocols.
                                            • Exhibits excellent interpersonal relations with patients, co-workers, physicians, and guests to ensure effective communications.
                                              • Responds to patient needs promptly and courteously.
                                              • Obtains feedback from patients and visitors regarding their hospital experience.
                                              • Communicates patient issues to the appropriate staff.
                                              • Maintains a positive attitude while responding to requests in a timely and accurate manner.
                                              • Communicates with other members of the health care team (food service, secretaries, housekeeping, etc.) as indicated.
                                              • Actively participates in report process.
                                              • Completes clinical activities identified in the patient's plan of care to meet patients' comfort/activity/sleep needs and other clinical patient needs as delegated by professional staff.
                                                • Reports patient comfort needs to nurse in a timely manner.
                                                • Assures that skin is clean and dry.
                                                • Reports any noticed skin changes.
                                                • Provides personal care and assists with ADL (activities of daily living).
                                                • Provides assistance with repositioning, turning and chair transfers.
                                                • Assists as necessary with ambulation.
                                                • Completes vital signs per patient's plan of care.
                                                • Weighs patients per patient's plan of care.
                                                • Reinforce patient education regarding; e.g., pulmonary hygiene.
                                                • Provides transportation assistance.
                                                • Reports any variation from patient's plan of care to professional staff.
                                                • Attends to patient amenities; e.g., newspaper, mail.
                                                • Documents all data collected, in Cerner and/or on worksheets, accurately, completely, and in a timely manner to provide an accurate record of patient activities and response to activities.
                                                  • Documentation is completed in an ongoing basis prior to end of shift.
                                                  • Documentation reflects patient's responses to activities according to patient's plan of care.
                                                  • Documentation reflects care delivered.
                                                  • Consistently recognizes and utilizes measures to provide for safe, efficient, patient care and work environment.
                                                    • Answers Call Lights in a timely manner and response to the patient request and/or relays request to appropriate resource when necessary.
                                                    • Performs other duties as delegated/under the direction of the professional staff.
                                                    • Assures coverage of all duties when self or other staff are off the nursing unit.
                                                    • Assists other team members when own work is complete.
                                                    • Appropriately reports incidents.
                                                    • Utilizes Standard Precautions and Transmission-based Precautions infection control techniques correctly and consistently.
                                                    • Directly responsible to the staff nurse and assists in the care of the patient by performing delegated activities utilizing the reciprocal process of the 4 Rights of Delegation.
                                                      • Right task (within the scope of practice, according to the job description, and based on the desired outcome, task routine, non-complex, low risk and predictable outcome).
                                                      • Right person (assess competency by certification/licensure, job description, skills checklist, demonstrated skill).
                                                      • Right communication (clear, concise, correct, complete).
                                                      • Right feedback: The Reciprocal Process (timely, specific, checkpoints).
                                                      • Handles all general communication duties for the unit.
                                                        • Answers telephones promptly, courteously and with a smile; identifies self and unit.
                                                        • Maintains and operates the Composer call system.
                                                        • Distributes mail to patients and staff members.
                                                        • Faxes information as required/requested.
                                                        • Makes unit announcements in a professional manner.
                                                        • Contacts caregiver promptly when patients have arrived.
                                                        • Maintains privacy and confidentiality of patients and staff information.
                                                        • Assists with maintenance of electronic medical records.
                                                          • Scans medical documents in a timely and accurate manner.
                                                          • Notifies appropriate consultant, adds to physician patient list, and documents in medical record.
                                                          • Assists in maintaining medical records.
                                                            • Establishes the initial patient chart upon admission.
                                                            • Maintains chart documents according to protocol.
                                                            • Processes charts upon dismissal, breaks down chart so available for HIM timely and accurately.
                                                            • Helps prepare records as appropriate for patient transfers.
                                                            • Performs other UNIT SPECIFIC duties as assigned by RN, Core, or Service Leader
                                                              • Participates in mandatory inservices and continuing education programs as required by policies and procedures/external agencies and/or as directed by supervisor.
                                                              • Assists in keeping the environment clean and tidy...... click apply for full job details

Keywords: Methodist Health System, Council Bluffs , Secretary/Nursing Assistant, Administration, Clerical , Council Bluffs, Iowa

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