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General Receptionist

Company: Lazydays
Location: Council Bluffs
Posted on: March 16, 2023

Job Description:

SUMMARY: This position is responsible for answering phone calls and greeting customers to route them appropriately for their needs through knowledge of sales staff schedules, appointments, and sales queues.


---Greet arriving guests

---Keep a computer log of which salesperson is off, who is up next, and who is with a customer

---Keep a lot-ups sheet

---Check the guest's name into the computer to see who the salesperson is

---Answer all phone calls coming into the sales support area in a timely manner

---Assist customers with whom they need to speak and route calls accordingly.

---Keep track of the salespeople's appointments for the day.

---Voice mail salespeople who are unavailable as to who is assisting their guests.

---Help guests who appear to have a problem by getting them to the right person ASAP.

---Give out lunch and break tickets

---Make packets for salespeople.

---Call taxis or rental car agencies for guests

---Attend all company-required meetings.

---Additional responsibilities as requested or required.


---Professional in appearance and conduct.

---Excellent time management and problem-solving skills

---Excellent organization skills, detail-oriented, and ability to multi-task

---Excellent verbal, written, and interpersonal communication skills

---Ability to speak, read, write, and comprehend English


---Availability to work in excess of 40 hours a week including nights and weekends, with little to no advance notice

---Flexibility to cover changing work schedules as needed

---Ability to repeatedly bend, stoop, reach, climb stairs, push, and pull

---Ability to stand/walk for extended periods of time

---Ability to sit and work on a computer, looking at a monitor for extended periods of time

---Ability to perform essential functions with or without accommodation


---HS Diploma or equivalent


---Basic skills with MS Word, Excel, and Outlook

---Accurate keyboarding skills minimum 30 wpm

---Knowledge of company software systems


Keywords: Lazydays, Council Bluffs , General Receptionist, Administration, Clerical , Council Bluffs, Iowa

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