UI Adjudicator
Company: State of Nebraska
Location: Lincoln
Posted on: April 1, 2026
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Job Description:
The work we do matters! Hiring Agency: Labor - Agency 23
Location: Lincoln, NE Hiring Rate: $20.859 Job Posting:
JR2026-00024529 UI Adjudicator (Open) Applications No Longer
Accepted On (If no date is displayed, job is posted as open until
closed): 04-02-2026 Job Description: Are you ready to make a
difference? The Nebraska Department of Labor wants you to be a part
of a group of dedicated teammates helping connect individuals to
employment success. We are looking for individuals to join our team
as Unemployment Insurance (UI) Adjudicators. These teammates should
be detail-oriented, enjoy daily challenges and variety, be able to
multi-task and communicate in a fast-paced and positive
team-oriented environment. If this sounds like youapply today!
Here's what we have to offer! • 13 paid holidays • Vacation and
sick leave that begin accruing immediately • Military leave • 156%
state-matched retirement • Tuition reimbursement • Employee
assistance program • 79% employer paid health insurance plans •
Dental and vision insurance plans • Employer-paid $20,000 life
insurance policy • Public Service Loan Forgiveness Program (PSLF)
through the Federal government • Wide variety and availability of
career advancement • Opportunity to be part of meaningful work and
make a difference through public service Here's what you will do!
Analyze benefit claims to obtain the necessary information to write
legal formal determinations of benefit eligibility. Process appeals
from claimants and employers, explain procedures, assist in
completion of appeals, complete necessary documents, and data entry
of transactions. Testify on behalf of the Commissioner of Labor as
necessary in Appeal Hearings. Investigate and establish
overpayments of benefits to claimants to ensure that unauthorized
benefits are not paid and to comply with legal requirements
relative to payment of Unemployment Insurance Benefits. Answer
verbal and written inquiries from claimants, employers, and other
agencies to explain legal requirements and procedures pertinent to
the Unemployment Insurance program and general information.
Interview claimants to determine continued eligibility for
unemployment insurance benefits. Identify barriers, verify work
search and refer to reemployment services through One Stop offices.
Retrieve, review and update claimant and employer information
utilizing computer database inquiries and computer data entry
skills. Collect, validate and assemble completed claims and submit
for imaging and archival storage. As directed by supervisor, file
initial, additional and extended unemployment insurance benefits by
telephone. As directed, adhere to State, Department of Labor and UI
Division policies and procedures. Assist with testing, wage
investigations, adjudicate/work on various types of claim types
(CWC, UCX, UCFE, APT, Trade,…). Other duties as assigned to support
the Unemployment Insurance Benefits Program. Location: NDOL
Administration Building, 550 South 16th Street, Lincoln (On-site)
Work Schedule: 8am - 5pm; Monday - Friday Requirements /
Qualifications Minimum Qualifications: Post high-school
coursework/training in math, composition and/or use of computer
equipment, OR experience in fact finding/interviewing, customer
service including answering inquiries, explaining procedures or
experience in customer service or call center. Preferred
Qualifications: Experience adjudicating unemployment insurance
claims; experience using current benefit payment system in NEworks.
Proficient computer and typing skills are necessary. Knowledge,
Skills and Abilities Knowledge of: Nebraska Employment Security
Law. Skilled in: Interviewing clients, employers or other parties
of interest to collect essential information; basic computer
skills, including word processing and data entry; organizing in
high workload, high stress situations. Ability to: meet all
timeliness and time lapse requirements according to Federal
guidelines; effectively communicate via the telephone or email;
specialize in decision making within the capacity of Nebraska
Employment Security Law; maintain regular and reliable attendance.
If you're currently employed by the State of Nebraska, please don't
apply through this external career site. Instead, log in to Workday
and open the Jobs Hub - Internal Apply app from your home landing
page. You can access Workday anytime through the Link web page:
https://link.nebraska.gov/ Benefits We offer a comprehensive
package of pay, benefits, paid time off, retirement and
professional development opportunities to help you get the most out
of your career and life. Your paycheck is just part of your total
compensation. Check out all that the State of Nebraska has to
offer! Benefit eligibility may vary by position, agency and
employment status. For more information on benefits, please visit:
https://statejobs.nebraska.gov/index.htmlbenefits Equal Opportunity
Statement The State of Nebraska values our teammates as well as a
supportive environment that strives to promote diversity,
inclusion, and belonging. We recruit, hire, train, and promote in
all job classifications and at all levels without regard to race,
color, religion, sex. age, national origin, disability, marital
status or genetics.
Keywords: State of Nebraska, Council Bluffs , UI Adjudicator, Customer Service & Call Center , Lincoln, Iowa
