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Count Team Manager

Company: Ameristar Casino Hotel Council Bluffs
Location: Council Bluffs
Posted on: June 20, 2022

Job Description:

Responsibilities

  • Responsible for supervising and managing staff in the Count Room. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.
  • Creates effective and efficient schedules, while maintaining labor costs, meeting staffing objectives, and achieving deadlines.
  • Assists in the budget process for the department and provides recommendations; ensures compliance to departmental budget initiatives; reports budget concerns to manager.
  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals.
  • Guides employees to maintain compliance with internal controls and departmental policies and procedures.
  • Develops and maintains daily drop schedule; responsible for the approval process of the drop schedule.
  • Ensures soft currency is accounted for and recorded in accordance with company policies and procedures. - Manually counts large amounts of currency.Requirements
    • High School Diploma or equivalent required; Associate degree (A.A.) or Bachelor's degree (B.A./B.S.) with emphasis in Business or Finance strongly preferred.
    • Minimum two (2) years of experience in count operations or similar functions required; prior supervisory experience preferred.
    • Must have excellent written and verbal communication skills; must be fluent and literate in English.
    • Ability to read and comprehend company policy and procedures manuals, as well as departmental correspondence.
    • Must be proficient in Microsoft Office applications (Excel, Word, Outlook, etc.).
    • Ability to effectively present information in one-on-one and small group situations to guests and team members.
    • Ability to write business correspondence, procedures, and departmental incident reports.For a full list of job responsibilities and requirements, please visit our career site at pngaming.com\careers.

Keywords: Ameristar Casino Hotel Council Bluffs, Council Bluffs , Count Team Manager, Executive , Council Bluffs, Iowa

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