Case Manager II - Iowa Family Works (part time overnight)
Company: Heartland Family Service
Location: Council Bluffs
Posted on: March 19, 2023
Job Description:
At Heartland Family Service, we are committed to building a
culture that is trauma informed and values and celebrates diversity
and inclusion. We believe this allows for better service delivery
and innovation, as it encourages our employees to bring various
experiences and uniqueness to the workplace. Trauma Informed Care
is an approach to engaging people with histories of trauma that
recognizes the presence of trauma symptoms and acknowledges the
role that trauma has played in their lives. Trauma Informed Care
also acknowledges the effects of working with trauma survivors on
our workforce and seeks to build collaborative and supportive
working environments and relationships. If you believe in our
mission of creating healthy families and communities, and like a
fast pace, collaborative and team-oriented environment, then
Heartland Family Service is the agency for you. SUMMARY DESCRIPTION
OF WORK This Case Manager II will serve as a direct care staff/case
manager in a residential substance abuse treatment facility that
serves women and their children. This position provides supervision
and support to residents as a part of the 24-hour direct care
staff, as well as case management services for assigned families.
The case manager will be part of the team that provides education
and support programming for women, their children and family
members. Compensation (determined upon years of experience):
between $17.95 and $21.93 per hourWork Schedule: part time
overnight, between 8 and 16 hours per week Essential Duties and
Responsibilities
- Provides supervision and support for program participants as a
part of residential program staffing for 24 hour per day, 7 day per
week schedule.
- Documents client activity, progress and needs per established
record keeping procedures.
- This is an awake shift ; case manager is to remain alert at all
times to meet client/staff ratio & to monitor families.
- Implements case management plans and provides support services
for program participants under the direction of Office Manager and
Assistant Program Director.
- Does follow-up with individual clients as assigned.
- Responsible for maintenance and upkeep of facility, including
monitoring residents activities.
- Implements case management support and provides support
services for office tasks under the direction of Assistant Program
Director and Office Manager.
- Orients clients to WCC rules and addresses client
non-compliance as necessary to create a safe and secure environment
for other residents.
- Assists in medication compliance by monitoring prescription
medication counts and coordinating with team.
- Works as a team member with other program staff to provide
trauma-informed care to clients.
- Provides parenting training in one-to-one interaction with
clients as needed.
- Networks with community providers and other agency programs in
order to assist clients in accessing needed community
resources.
- Remains knowledgeable of support group services that provide
support services for persons with substance abuse problems and
their families.
- Develops supportive relationship with clients.
- Advocates for clients in the community.
- Assists with training volunteers in WCC.
- Complete scanning into the electronic health record.
- Able to work independently with little supervision during
overnight program coverage.
- Maintains required records and statistical information.
- Displays a courteous and caring attitude at all times to the
clientele, volunteers, and visitors of the Agency.
- Cooperates and collaborates with program area staff,
volunteers, and other Agency staff.
- Is dependable and punctual regarding scheduling and
attendance.
- Abides by all specific program and Agency procedures, policies,
and requirements.
- Develops personal and program related skills through
participation in internal and external training opportunities
including printed material and audio and/or visual media.
- Creates, maintains and shares as appropriate a dynamic
self-care plan.
- Strives to make connections between the agency and the larger
community whenever possible in order to contribute to the agency s
ongoing fundraising and friend-raising efforts.
- Essential functions of this job is to be performed on company
physical work site
- Performs other program related duties as assigned. DENOTES
ESSENTIAL JOB FUNCTION MINIMUM QUALIFICATIONS
- Bachelor s Degree in Human Services, Psychology, Social Work,
Sociology or a related field preferred
- Two or more years experience in human services field
- Alcohol/drug abuse experience preferred
- Valid driver s license/ acceptable driving record
- Bilingual-Spanish speaking abilities preferred
Keywords: Heartland Family Service, Council Bluffs , Case Manager II - Iowa Family Works (part time overnight), Executive , Council Bluffs, Iowa
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