Rural Community Support Provider

Company: The Well NE
Location: West Point
Posted on: February 17, 2026

Job Description:

Job Description Job Description Overview: The Rural Community Support Provider at The Well is dedicated to empowering individuals with behavioral health needs by offering compassionate support and essential services to those living in rural Nebraska communities. This position primarily provides services in the field by traveling to rural towns and communities, rather than operating out of a centralized hub location in Norfolk or a satellite office in Columbus. While a satellite office space is available in West Point for administrative needs, this role is expected to travel regularly and provide services across multiple rural areas and counties, not limited to Cuming County or the surrounding Region 4 area. This position requires a resourceful and empathetic professional who can effectively assist clients in their recovery journey while upholding our core values. Core Values: Show Up with Generosity: We approach our work with a spirit of giving, offering our time and resources to ensure the success of our team and the community we serve. Check the Ego: We value humility and teamwork over personal ambition; we work collaboratively to achieve our goals. Embrace Diversity: We are committed to fostering an inclusive environment that respects and values diverse voices and experiences. Grounded in Hope: We maintain an optimistic, resilient, and realistic outlook, empowering ourselves and others to overcome challenges and thrive. Qualifications Must be 21 or older. Valid Nebraska driver’s license, insurable, and confident driving record. Willing and able to spend the majority of work time traveling to rural Nebraska communities and meeting clients in the field. If in recovery, at least 18 months sober and able to pass random drug screenings. Bachelor’s degree in psychology, sociology, or related human services field preferred. OR 2 years coursework/experience in human services OR 2 years of lived recovery experience with skills in behavioral health. Strong communication and interpersonal skills (empathetic, warm, and supportive). Able to quickly build trust and form positive working relationships with diverse clients. Knowledge of (or willingness to learn) community resources and referral options. Team player who can also work independently. Strong boundaries, problem-solving, time management, and stress management skills. Must maintain confidentiality (42 CFR, HIPAA). Flexible schedule Caring, non-judgmental attitude toward all clients. Duties & Responsibilities Complete and maintain all required trainings/certifications (e.g., First Aid/CPR, Trauma-Informed Care, Crisis Management, Cultural Competency, Confidentiality, Ethics). Carry a caseload of behavioral health clients. Complete intake, assessments, service plans, and authorizations within set timeframes. Provide consistent support based on program level (Recovery Support, Community Support, Intensive Community Support). Maintain accurate documentation and progress notes. Coordinate with treatment providers, probation/parole/drug court, and other agencies. Complete discharge summaries when clients leave the program. Provide direct support to clients primarily in rural community settings, including: Traveling to meet clients in their home communities. Referrals to services/resources. Assistance with housing, employment, or education. Transportation and support at appointments or court. Medication support and compliance. Crisis intervention and ongoing communication with treatment teams. Teaching life skills (budgeting, coping, relapse prevention, communication, daily living, meal planning, etc.). Encouraging wellness, recovery, exercise, spirituality, and community connection.

Keywords: The Well NE, Council Bluffs , Rural Community Support Provider, Healthcare , West Point, Iowa