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Bartender - Horseshoe (On-call)

Company: Caesars Entertainment
Location: Council Bluffs
Posted on: December 4, 2019

Job Description:

Bartender - Horseshoe (On-call) ******DQ * Providing beverage service to casino guests in designated gaming areas * Providing prompt, courteous beverage refreshment service to casino guests * Providing a great experience for every guest every time through courteous interaction * Keeping informed of continually changing promotional beverages, events and services * Maintaining integrity of all financial controls and responsibilities. * Monitors guest consumption of alcohol and intervenes as needed according to guidelines. * Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. * Promotes casino events and programs. * Works closely with Total Rewards Center to promote new card sign up programs. * Provides personalized service and uses guest name. * Resolves service problems according to guidelines. * Provides fast, friendly, professional beverage service to casino guests and beverage servers. * Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required. * Slices and pits fruit as required. * Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures. * Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change * Accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. * Maintains a clean and stocked workstation in accordance with established health and safety guidelines * Ability to work in a team environment and under stress as the volume of business increases. * High School Diploma or equivalent preferred. * Mathematical ability including the ability to add and subtract - Count money and change correctly. * Ability to stand and walk for 8 to 10 hour shifts. * Read, write legibly, understand and speak English. * Excellent customer service/communication skills. * Knows cocktail ingredients and proper mixing and pouring techniques. * Must be physically mobile with reasonable accommodation. * Must be able to lift and carry up to 75 lbs. (Liquor stock, beer cases/kegs). * Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend, stoop and twist while preparing cocktails; * Able to use hand motions when preparing and pouring all types of drinks, and when cleaning and wiping bar areas. * Able to work in constricting areas. * Must be able to respond to visual and oral cues. * Must be flexible with schedule; including nights, weekends, and holidays as required. * Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. *Must meet professional appearance standards as prescribed by company policy. * Must maintain Personal Best image portrayed at time of hire - Jewelry, if issued, must be worn. Otherwise, tasteful and simple jewelry is permitted; no large chokers, chains or bracelets. No faddish hairstyles or unnatural colors are permitted. * Males: * Hair must not extend below top of shirt collar. Ponytails are prohibited. * Hands and fingernails must be clean and nails neatly trimmed at all times. No colored polish is permitted. * Eye and facial makeup is not permitted. * Shoes will be solid black leather or leather type with rubber (non-slip) soles * Females: * Hair must be teased, curled, or styled every day you work. Hair must be worn down at all times, no exceptions. * Nail polish can be clear, white, pink or red color only. No exotic nail art or length. Iowa-Council Bluffs-Horseshoe Council Bluffs Regular

Keywords: Caesars Entertainment, Council Bluffs , Bartender - Horseshoe (On-call), Hospitality & Tourism , Council Bluffs, Iowa

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