Bartender - Hilton Garden Inn

Company: Caesars Entertainment
Location: Council Bluffs
Posted on: January 14, 2020

Job Description:

Bartender - Hilton Garden Inn *******Z Caesars Entertainment Corporation is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown through development of new resorts, expansions and acquisitions, and now operates casinos on four continents. The company's resorts operate primarily under the Harrah's, Caesars and Horseshoe brand names. Caesars also owns the World Series of Poker and the London Clubs International family of casinos. Caesars Entertainment is focused on building loyalty and value with its guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars is committed to environmental sustainability and energy conservation and recognizes the importance of being a responsible steward of the environment. Employees of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Rigor every day. Our mission We inspire grown-ups to play fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities. Job Summary: The Bartender role is to prepare drinks and provide beverage service, assist as a food server, and help with room service. Job Description: * Providing prompt beverage service to guests in designated areas. * Providing a great experience for every guest every time through courteous interaction * Keeping informed of continually changing promotional beverages, events and services * Maintaining integrity of all financial controls and responsibilities. * Monitors guest consumption of alcohol and intervenes as needed according to guidelines. * Resolves service problems according to guidelines. * Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required. * Responsible for taking guest food and beverage orders, noting any special requests. * Answer department telephone in a cordial and professional manner to take food and amenity orders. * Verifies guest room numbers and estimated time of arrival for delivery of amenities. * Slices and pits fruit as required. * Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures. * Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change * Accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. * Maintains a clean and stocked workstation in accordance with established health and safety guidelines Qualifications: * Ability to work in a team environment and under stress as the volume of business increases. * High School Diploma or equivalent preferred. * Mathematical ability including the ability to add and subtract - Count money and change correctly. * Ability to stand and walk for 8 to 10 hour shifts. * Read, write legibly, understand and speak English. * Excellent customer service/communication skills. * Knows cocktail ingredients and proper mixing and pouring techniques. * Must be physically mobile with reasonable accommodation. * Must be able to lift and carry up to 75 lbs. (Liquor stock, beer cases/kegs). * Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend, stoop and twist while preparing cocktails; * Able to use hand motions when preparing and pouring all types of drinks, and when cleaning and wiping bar areas. * Able to work in constricting areas. * Must be able to respond to visual and oral cues. * Must be flexible with schedule; including nights, weekends, and holidays as required. * Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Iowa-Council Bluffs-Horseshoe Council Bluffs Regular

Keywords: Caesars Entertainment, Council Bluffs , Bartender - Hilton Garden Inn, Hospitality & Tourism , Council Bluffs, Iowa