CouncilBluffsRecruiter Since 2001
the smart solution for Council Bluffs jobs

VIP Lounge Coordinator (FT) - Harrah's Casino

Company: Caesars Entertainment
Location: Council Bluffs
Posted on: January 15, 2020

Job Description:

VIP Lounge Coordinator (FT) - Harrah's Casino 19000DJ3 Caesars Entertainment Corporation is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown through development of new resorts, expansions and acquisitions, and now operates casinos on four continents. The company's resorts operate primarily under the Harrah's, Caesars and Horseshoe brand names. Caesars also owns the World Series of Poker and the London Clubs International family of casinos. Caesars Entertainment is focused on building loyalty and value with its guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars is committed to environmental sustainability and energy conservation and recognizes the importance of being a responsible steward of the environment. Employees of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Rigor every day. Our mission We inspire grown-ups to play fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities. Job Description: * Responsible for providing excellent guest service to our guests by answering customer calls through telephone switchboard; selling and booking hotel, VIP, and special events reservations and direct mail offers; and through comp limits, special services/amenities available, and special targeted player events. * Approves and issues limited complimentaries to mid to high end rated players based on established theoretical guidelines including rooms, restaurants, transportation, special events and shows. * Establishes and maintains positive customer contact at the VIP Lounge, handles difficult customer interactions, and directs mid to high end customer disputes to the proper host. * Coordinates RSVP responses for mid to high end customer special events and necessary accommodations. * Able to form positive relationships with guests to communicate player worth and amenity information. * Maintains confidentiality of sensitive information at all times. * Performs all other related and compatible duties as assigned. * Acts as a role model and always presents oneself as a credit to Harrah's and encourages others to do the same. * Adheres to all regulatory, departmental and company policies. * 1 year casino and/or hotel experience in a guest services area or equivalent. * Basic keyboarding skills required. * Knowledge of player tracking systems (CMS/LMS/WINet/PCS and other databases), Word and Excel preferred. * Must possess excellent customer service skills. * Good oral and written communication skills, must be fluent and literate in English, bilingual experience preferred. * Ability to respond calmly and make rational decisions when required. * Physically mobile with reasonable accommodations to maneuver around work areas with the ability to push, pull, reach, bend, twist, stoop and stack. * Able to be on feet for entire shift. * Successful or better performance against Performance Appraisal Standards. * Teamwork - ability to work collaboratively within the outlet for effective day to day operations. * Compliance with all regulatory, governmental, and safety requirements. * Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment. * Knowledge of and compliance with department, property and company policies and procedures. Apply online: *************** Caesars Entertainment is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. Iowa-Council Bluffs-Harrah's Council Bluffs Regular

Keywords: Caesars Entertainment, Council Bluffs , VIP Lounge Coordinator (FT) - Harrah's Casino, Hospitality & Tourism , Council Bluffs, Iowa

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Survey Assistant - Customer Service - Work from Home
Description: Survey Assistant - Customer Service Work from Home Sign-on Bonus Full or part-time survey taker positions available from home with the potential to earn 900 or more weekly. Apply today, start tomorrow. (more...)
Company: Home Job Staffing
Location: Lincoln
Posted on: 01/28/2020

Restaurant Service and Kitchen Team (1857) (383408)
Description: Our Panda Service and Kitchen Team associates are important members of our team and are responsible for bringing Pandas mission alive in our restaurants by creating food with passion, service with heart (more...)
Company: Panda Express
Location: Council Bluffs
Posted on: 01/28/2020

Server Assistant - Busser
Description: Description:Love your job at Texas Roadhouse Join our family and work in a high-volume restaurant filled with fun.Are you interested in working with people in a fun and fast-paced environment If so, (more...)
Company: Texas Roadhouse
Location: Sioux City
Posted on: 01/28/2020


Sauce Cook 1st shift
Description: Conagra Brands has the most energized, highest-impact culture in food. Our people persistently challenge and disrupt marketplace/business conventions and we are respected for our great brands, great food, (more...)
Company: ConAgra Foods
Location: Council Bluffs
Posted on: 01/28/2020

Restaurant Service and Kitchen Team (1214) (383360)
Description: Our Panda Service and Kitchen Team associates are important members of our team and are responsible for bringing Pandas mission alive in our restaurants by creating food with passion, service with heart (more...)
Company: Panda Express
Location: Lincoln
Posted on: 01/28/2020

**Now Hiring - Part Time Merchandiser - Council Bluffs, IA
Description: Job Description br br For more than 100 years, American Greetings Corporation has been a creator and manufacturer of innovative social expression products that assist consumers in enhancing their (more...)
Company: American Greetings
Location: Council Bluffs
Posted on: 01/27/2020

Full-Time Cashier (Lincoln)
Description: Job Description Provide support as a member of the Front End team to include assisting customers during the checkout process, performing all cash register functions, bagging groceries, and working at (more...)
Company: Whole Foods
Location: Lincoln
Posted on: 01/27/2020

Retail Sales Specialist Full Time
Description: Retail Sales Specialist FULL Time Our company has the perfect opportunity for a candidate that looks forward to new product releases by top companies. This full time Retail Sales Specialist job is a fantastic (more...)
Company: Advantage Solutions
Location: Lincoln
Posted on: 01/27/2020

Server Assistant - Busser
Description: Description: br Love your job at Texas Roadhouse Join our family and work in a high-volume restaurant filled with fun. br Are you interested in working with people in a fun and fast-paced environment (more...)
Company: Texas Roadhouse
Location: Sioux City
Posted on: 01/27/2020

Host/Hostesses starting at $9 per hour!
Description: Host/Hostesses starting at 9 per hour Red Robin isn't your typical burger restaurant. We're a team filled with unbridled energy, magnetic personalities, and a passion for having fun We also have a (more...)
Company: Red Robin
Location: Sioux City
Posted on: 01/28/2020

Log In or Create An Account

Get the latest Iowa jobs by following @recnetIA on Twitter!

Council Bluffs RSS job feeds