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Beverage Server - Harrah's (On-call)

Company: Caesars Entertainment
Location: Council Bluffs
Posted on: July 11, 2019

Job Description:

Beverage Server - Harrah's (On-call) ******Z7 * Monitors guest consumption of alcohol and intervenes as needed according to guidelines. * Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos. * Promotes casino events and programs. * Works closely with Total Rewards Center to promote new card sign up programs. * Provides personalized service and uses guest name. * Resolves service problems according to guidelines. * Provides fast, friendly, professional beverage service to casino guests .(e.g., 2 minute or less production cycle for 15 drink tray). * Operates a cash register/POS System, ringing proper amount into the register and giving the guest the correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities. * Maintains a clean and stocked workstation in accordance with established health and safety guidelines. Read, write legibly, understand and speak English. * Excellent customer service/communication skills. * Count money and change correctly * Available to work required schedule which may include nights, weekends, holidays and overtime as needed. * Must be physically mobile with reasonable accommodation. * Must be able to respond to visual and oral cues. * Able to tolerate second-hand smoke, noise, bright lights. * Able to work at a fast pace in often crowded/noisy environment * Mobility and dexterity to carry and serve a tray of beverages weighing 15 pounds. * Ability to work in a team environment and under stress as the volume of business increases. * Mathematical ability including the ability to add and subtract. * Ability to stand and walk for 8 to 10 hour shifts. * Previous beverage experience preferred. * Previous experience dealing with the public preferred. * Must meet professional appearance standards as prescribed by company policy. * Males: * Hair must not extend below top of shirt collar. Ponytails are prohibited. * Hands and fingernails must be clean and nails neatly trimmed at all times. No colored polish is permitted. * Eye and facial makeup is not permitted. * Shoes will be solid black leather or leather type with rubber (non-slip) soles * Females: * Hair must be teased, curled, or styled every day you work. Hair must be worn down at all times, no exceptions. * Nail polish can be clear, white, pink or red color only. No exotic nail art or length. * Makeup (face powder, blush and mascara) must be worn and applied in complimentary colors. Lip color must be worn at all times. * Shoes will be solid black leather or leather type with rubber (non-slip) soles Iowa-Council Bluffs-Harrah's Council Bluffs Regular

Keywords: Caesars Entertainment, Council Bluffs , Beverage Server - Harrah's (On-call), Hospitality & Tourism , Council Bluffs, Iowa

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