CouncilBluffsRecruiter Since 2001
the smart solution for Council Bluffs jobs

Front Desk & PBX Clerk

Company: Ameristar Casino Council Bluffs
Location: Council Bluffs
Posted on: February 19, 2021

Job Description:

Don't just work. Work Happy. A career in gaming? At Ameristar Council Bluffs Casino Hotel, we think youll enjoy an exciting industry, fast paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.An individual could be successful if they possess the following. - Provides friendly and efficient service to guests during check in/check out procedures. - Makes and confirms reservations and assists guests with problems or questions. - Obtains information necessary to guarantee rooms (e.g. identification, Credit card verification, etc.). - Performs Front Desk, Call Center, and other hotel-related duties when necessary. - Keeps Hotel Services Supervisor informed of any problems. - if assigned to --grave shift,-- performs Night Audit duties and completes Flash Report in a correct and timely manner. - Answers all reservation inquiries according to established guidelines, including assisting guests warranting complimentary accommodations. - Maximizes resort revenues by selling reservations based on predetermined rate strategies. - Accurately enters all reservations into the computer system according to department policy and procedure. - Provides information to guests regarding local services and events. - Assists the Player Development team with all reservations and requests. - Performs group block management, including the entering of room lists, inventory control, coordination of casino reservations, checking resort room arrivals, and maintaining a professional relationship with all departments associated with the resort. - Verifies duties and examines work for accuracy, neatness, and adherence to established policies and procedures. - Remains current on all casino activities and assists guests with all inquiries. - Answers phone and assists with clerical tasks. - Ensures that rooms are clean prior to issuing keys. - Receives cash, checks, Credit cards and comps in payment, obtaining proper approval and authorization. - Maintains an operating bank, renders bills, and issues change. - Ensures the timely delivery of all messages, mail and packages left for guests and departments within the Hotel/Casino. - Responsible for the control of safe deposit transactions. - Works closely with the Executive Hosts to ensure that all complimentary and high-end amenity offerings are provided consistent with the agreed-upon arrangements. - Empowered to ensure guests' problems/concerns are resolved in a prompt, courteous, and efficient manner. - Performs all other related and compatible duties as assigned. - Maintains strict confidentiality in all company matters. - High School Diploma or equivalent required. - Prior hospitality or Front Desk experience preferred. - Strong computer skills with proficiency in Microsoft Office applications preferred. - Ability to maintain a high level of confidentiality and professionalism. - Must possess excellent interpersonal skills. - Must have good oral and written communication skills; must be fluent and literate in English. - Must have basic math and money handling skills. - Ability to provide excellent customer service. - Must have ability to work efficiently in a team-oriented environment. - Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment. - Must be able to work a flexible schedule including nights, weekends, holidays, and fluctuating days off. Whether you prefer being at the center of it all or working behind the scenes, there's a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment anywhere within the organization.Equal Opportunity Employer Not ready to apply? Connect with us for general consideration.

Keywords: Ameristar Casino Council Bluffs, Council Bluffs , Front Desk & PBX Clerk, IT / Software / Systems , Council Bluffs, Iowa

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other IT / Software / Systems Jobs

Entry Level Software Engineer
Description: As a leader in recruiting emerging technology talent across the country, Revature is looking forward to hiring over 300 new Entry Level Software Engineers in the next 4 weeks. ONE DAY SOMEONE IS GOING (more...)
Company: Revature
Location: Omaha
Posted on: 03/3/2021

Technical Support Representative - Omaha, NE
Description: About LumenLumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we (more...)
Company: Lumen
Location: Omaha
Posted on: 03/3/2021

Product Tester (from home) - Part-Time, No Exp Req. $25-$45/hr
Description: American Consumer Panels reg , located at One World Trade Center, 285 Fulton St., Suite 8500 New York, NY, 10007, is looking to fill the position listed below nationwide : br br In-Home Usage Tester (more...)
Company: American Consumer Panels
Location: Omaha
Posted on: 03/4/2021

Java Backend Developer ( Full time Only)
Description: VDart - We are a Global Information Technology Services Workforce Solutions firm headquartered out of Atlanta, GA with presence in US, Canada, MX, UK, Belgium, Japan India. Founded in 2007, Our team (more...)
Company: VDart, Inc.
Location: Bellevue
Posted on: 03/4/2021

Senior Full-stack Developer (Customer Engagement Solutions)
Description: OverviewAt Perficient you'll deliver mission-critical technology and business solutions to Fortune 500 companies and some of the most recognized brands on the planet. And you'll do it with cutting-edge (more...)
Company: Perficient
Location: Omaha
Posted on: 03/3/2021

Ord Public Schools: 7-12 Business Marketing Information Technology
Description: Ord Public Schools is accepting applications
Company: Ord Public Schools
Location: Burwell
Posted on: 03/4/2021

Principal Software Engineer - Engineer Software - JAVA
Description: At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today and for generations to come. Our work preserves freedom (more...)
Company: Northrop Grumman
Location: Bellevue
Posted on: 03/4/2021

Software Engineer - REMOTE
Description: Our client is actively seeking a PERMANENT Software Engineer to join their agile delivery team. The Software Engineer's primary focus is to help the company make data and system integration within the (more...)
Company: Aureon Consulting
Location: Archer
Posted on: 03/4/2021

25B Information Technology Specialist
Description: If you've ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and experience with complex technologies. In this role, you will be (more...)
Company: Army National Guard
Location: Sioux City
Posted on: 03/4/2021

New Mobile Notary / Loan Signing Agent
Description: Certified Mobile Notary Service is now recruiting NEW Notaries to work as a 1099 contractor from home. Very flexible job to where you work when
Company: Certified Mobile Notary Service
Location: Elkhorn
Posted on: 03/3/2021

Log In or Create An Account

Get the latest Iowa jobs by following @recnetIA on Twitter!

Council Bluffs RSS job feeds