Registration Assistant

Company: Iowa Western Community College
Location: Council Bluffs
Posted on: February 16, 2020

Job Description:

The Records and Registration Assistant manages all front-line services offered at the Registration desk in the Welcome Center, providing exceptional, friendly customer service to students, faculty, and staff needing assistance with processing course registrations and trouble-shooting online registration errors, processing transcript requests, enrollment verifications, and degree verifications. When not assisting students, the Records and Registration Assistant also provides support to Admissions and Records Department data-entry processes.Hours: Monday, Wednesday, Thursday: 8:00 a.m. 4:30 p.m. Tuesday: 8:00 a.m. 6:00 p.m. Friday: 8:00 a.m. 3:00 p.m.Required QualificationHigh school diploma or equivalent is required. Experience in a customer-related field with demonstrated ability to react to customers quickly, accurately, and congenially. Must illustrate a history of successful collaboration with co-workers on a regular basis to achieve common goals.Preferred QualificationWork preformed in Student Services at an institution of higher education, preferably a community college.Physical Demandsinclude occasional lifting of 10 lbs., ability to sit or stand for extended periods of time, use hands to operate a computer keyboard, telephone and other basic office equipment. While performing the duties of this job, the employee is regularly required to talk and hear and use a phone. Reading, writing, calculating, social interaction skills, strong management and organizational skills, reasoning/analysis, ability work with minimal supervision, high degree of problem-solving, decision-making, and high degree of interpersonal skills is required. Work is routinely performed in an office environment. Hiring process includes ability to pass a background check, a valid U.S Driver's license, and a good driving record.Equal Opportunity and Non-Discrimination It is the policy of Iowa Western Community College to provide equal educational opportunities and not to discriminate on the basis of race, color, creed, religion, national or ethnic origin, ancestry, genetic information, physical or mental disability, age, sex, sexual orientation, gender identity or expression, pregnancy, marital status, veteran status, AIDS/HIV status, citizenship, or medical condition, or any other protected class, as those terms are defined under applicable laws, in its educational programs, activities, or employment practices.Questions or complaints? Contact Title IX and Equal Opportunity Coordinator, Reanna Heim, or ADA Coordinator, Samantha Larson, equity@iwcc.edu, 712-325-3200, or the Director of the Office for Civil Rights, U.S. Department of Education, Citigroup Center, 500 W. Madison, Suite 1475, Chicago, IL 60661, (312)-730-1560, OCR.Chicago@ed.gov. More information at https://www.iwcc.edu/about/statement.asp.Salary : $11.05 per hourBenefits SummaryIowa Western Community College offers an outstanding benefits package, including generous employer paid health, dental, life, disability plans and up to $2500 toward a Health Savings Account. Our retirement program includes the IPERS Pension Plan or TIAA with 9.44% employer contribution. We believe in work/life balance and employees get great perks, including free access to our brand-new Wellness Center and fitness classes (at no cost to employees and their spouses), paid vacation, sick leave, and up to 17 paid holidays per year, plus discounts on campus and other major retailers. Tuition Reimbursement is offered to all employees and their families and Tuition Assistance for employees equals thousands of dollars paid by IWCC toward an education at Iowa Western! We offer a quality of life that is hard to match in the metro area! Come explore the possibilities at IWCC, where --The World Is Waiting--!

Keywords: Iowa Western Community College, Council Bluffs , Registration Assistant, Other , Council Bluffs, Iowa