Customer Support Representative [Work From Home]
Company: Wagestream
Location: Council Bluffs
Posted on: January 6, 2021
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Job Description:
[Customer Service / Remote] - Anywhere in the U.S. / Part Time
(PST Hours) / Benefits - As a Customer Support Rep you'll:
Communicate effectively and promptly with a variety of customers to
provide a clear understanding of technical issues/steps to resolve;
Maintain a positive and empathetic attitude toward customers at all
times; Learn and know the product inside and out so you can answer
customer inquiries; Handle technical escalations- reproduce issues-
and work with engineering to achieve resolution; Analyze ticket
data in Intercom to understand top contact drivers- spikes in
volume- and trends...Hiring Fast > >
Keywords: Wagestream, Council Bluffs , Customer Support Representative [Work From Home], Other , Council Bluffs, Iowa
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