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Unit Secretary

Company: Methodist Health System
Location: Council Bluffs
Posted on: January 12, 2021

Job Description:

  • Purpose of Job
    • To effectively provide support to the Unit Director and Staff.
    • Job Requirements
      • Education
        • High school diploma, General Educational Development (GED) or equivalent required
        • Experience
          • 6-12 months office experience.
          • License/Certifications
            • N/A
            • Skills/Knowledge/Abilities
              • Provide quality customer service
              • Multi-line phone system
              • Data entry
              • Keyboarding
              • Microsoft Office products
              • Ability to multi-task
              • Work with interruptions
              • Physical Requirements
                • Weight Demands
                  • Medium Light Work - Exerting up to 35 pounds of force.
                  • Physical Activity
                    • Not necessary for the position (0%):
                      • Climbing
                      • Crawling
                      • Kneeling
                      • Occasionally Performed (1%-33%):
                        • Balancing
                        • Crouching
                        • Distinguish colors
                        • Lifting
                        • Pulling/Pushing
                        • Standing
                        • Stooping/bending
                        • Twisting
                        • Walking
                        • Frequently Performed (34%-66%):
                          • Carrying
                          • Fingering/Touching
                          • Grasping
                          • Keyboarding/typing
                          • Reaching
                          • Repetitive Motions
                          • Sitting
                          • Constantly Performed (67%-100%):
                            • Hearing
                            • Seeing/visual
                            • Speaking/talking
                            • Job Hazards
                              • Not Related:
                                • Chemical agents (Toxic, Corrosive, Flammable, Latex)
                                • Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) Blood or Body Fluid (BBF)
                                • Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
                                • Equipment/Machinery/Tools
                                • Explosives (pressurized gas)
                                • Electrical Shock/Static
                                • Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)
                                • Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
                                • Mechanical moving parts/vibrations
                                • Note: Safety Officer can assist with identification of job hazards.
                                • Essential Job Functions
                                  • Essential Functions I
                                    • Promotes positive relations when interacting with patients, visitors, families, physicians, customers, and co-workers.
                                      • Greets smiles, and makes eye contact.
                                      • Introduces self by name.
                                      • Volunteers to help co-workers and other employees.
                                      • Addresses patients and others by surname.
                                      • Responds quickly to patients and/or other peoples' needs.
                                      • Demonstrates good communication style and interpersonal communication skills with patients/families.
                                      • Acts as receptionist for the department. Handles incoming and outgoing information in person and by telephone.
                                        • Always demonstrates proper office communication etiquette.
                                        • Takes reports from other departments without error.
                                        • Reports vital information to the appropriate nurse immediately.
                                        • Obtains information for physicians and telephones stat physician orders immediately upon awareness of the order.
                                        • Assists with maintenance and orderliness in the patient care areas.
                                          • Keeps the work environment at the nurses' station neat and orderly.
                                          • File drawers are labeled, orderly, and stocked.
                                          • Completes other cleaning tasks as assigned, empties trash confidential bins.
                                          • Maintains cleanliness for computers and countertops.
                                          • Checks and fills printers with paper.
                                          • Assists with patient admissions.
                                            • Assures room is ready and delivers the patient folder and patient labels to the assigned room.
                                            • Escorts or assists with transport of patient to the correct room, verifies that the patient identification bracelet is correct and/or applies the bracelet.
                                            • Notifies assigned nurse of patient's arrival.
                                            • Obtains patient signatures on selected patient care forms.
                                            • Obtains patient's signature on the "Consent to Treat" and the "Medicare Message" forms.
                                            • Assists with meeting patient care needs.
                                            • Completes inventory of supplies and materials.
                                              • Checks supply inventory and orders supplies according to par levels.
                                              • Monitors supplies for outdates and disposes of outdated material correctly.
                                              • Clerical Support
                                                • Label and scan documents into the electronic health record.
                                                • Assures that requests for facsimile copies are completed.
                                                • Provides phone communication with selected department or agencies.
                                                • Assist with communication to physician offices for consults.
                                                  • Calls correct physician or physician office to convey the order for a patient consult, provides appointment verification, and does data retrieval.
                                                  • Documents completion of these tasks.
                                                  • Maintains patient lists and correct status in Bedboard.
                                                    • Enters pending discharges and transfers in the Bedboard system.
                                                    • Completes dismissed patient entry in a timely manner when patient has left the unit.
                                                    • Places selected rooms on hold as directed by Charge RN or Unit Director.
                                                    • Essential Functions II
                                                      • Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management.
                                                      • Follows and understands the mission, vision, core values, Employee Standards of Compassionate Service and company policies/procedures.
                                                      • Other duties as assigned.

Keywords: Methodist Health System, Council Bluffs , Unit Secretary, Other , Council Bluffs, Iowa

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