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Screener

Company: Methodist Health System
Location: Council Bluffs
Posted on: February 23, 2021

Job Description:

  • Purpose of Job
    • Greet and screen guests (e.g., taking temperature, completing questionnaire, etc.) for symptoms at assigned facility ensuring compliance with established protocols.
    • Job Requirements
      • Education
        • High school diploma or equivalent preferred.
        • Must be at least 16 years old.
        • Experience
          • Customer service experience preferred.
          • Bilingual ability preferred.
          • License/Certifications
            • Current American Heart Association Basic Life Support (BLS) Certification preferred.
            • Skills/Knowledge/Abilities
              • Knowledge of customer service principles and practices.
              • Skill with verbal and written communication.
              • Ability to work with the public in a professional manner.
              • Ability to handle irate and uncooperative guests.
              • Ability to communicate with others through a glass barrier.
              • Ability to transport or escort guests to appropriate location within facility.
              • Ability to work at various locations during hours worked.
              • Physical Requirements
                • Weight Demands
                  • Medium Work - Exerting up to 50 pounds of force.
                  • Physical Activity
                    • Not necessary for the position (0%):
                      • Climbing
                      • Crawling
                      • Kneeling
                      • Occasionally Performed (1%-33%):
                        • Balancing
                        • Carrying
                        • Crouching
                        • Distinguish colors
                        • Keyboarding/typing
                        • Lifting
                        • Sitting
                        • Frequently Performed (34%-66%):
                          • Fingering/Touching
                          • Grasping
                          • Pulling/Pushing
                          • Reaching
                          • Repetitive Motions
                          • Speaking/talking
                          • Standing
                          • Stooping/bending
                          • Twisting
                          • Walking
                          • Constantly Performed (67%-100%):
                            • Hearing
                            • Seeing/Visual
                            • Job Hazards
                              • Not Related:
                                • Chemical agents (Toxic, Corrosive, Flammable, Latex)
                                • Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
                                • Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
                                • Equipment/Machinery/Tools
                                • Explosives (pressurized gas)
                                • Electrical Shock/Static
                                • Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)
                                • Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
                                • Mechanical moving parts/vibrations
                                • Essential Job Functions
                                  • Essential Functions I
                                    • Greet patients, employees and others in a professional manner.
                                    • Perform required screening tests (e.g., temperature, health and travel questions, etc.) to ensure compliance with applicable infection control guidance.
                                    • Give directions and provide information about the facility as able.
                                    • Deescalate situations with difficult individuals, calling for security backup as needed.
                                    • Maintain work area in an organized and sanitary manner.
                                    • Report cases of positive and negative responses according to established protocols.
                                    • Essential Functions II
                                      • Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management.
                                      • Follows and understands the mission, vision, core values, Employee Standards of Compassionate Care/AIDET and company policies/procedures.
                                      • Other duties as assigned.

Keywords: Methodist Health System, Council Bluffs , Screener, Other , Council Bluffs, Iowa

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