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Bartender - Hilton Garden Inn

Company: Caesars Entertainment Corporation
Location: Council Bluffs
Posted on: May 3, 2021

Job Description:

  • Providing prompt, courteous beverage refreshment service to guests.
  • Providing a great experience for every guest, every time through courteous interaction.
  • Keeping informed of continually changing promotional beverages, events and services.
  • Maintaining integrity of all financial controls and responsibilities.
  • Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
  • Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos.
  • Promotes casino events and programs.
  • Works closely with rewards program to promote new card sign up programs.
  • Provides personalized service and uses guest name.
  • Resolves service problems according to guidelines.
  • Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required.
  • Slices and pits fruit as required.
  • Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures.
  • Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change.
  • Accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
  • Maintains a clean and stocked workstation in accordance with established health and safety guidelines


  • Ability to work in a team environment and under stress as the volume of business increases.
  • High School Diploma or equivalent preferred.
  • Mathematical ability including the ability to add and subtract - Count money and change correctly.
  • Ability to stand and walk for 8 to 10 hour shifts.
  • Read, write legibly, understand and speak English.
  • Excellent customer service/communication skills.
  • Knows cocktail ingredients and proper mixing and pouring techniques.
  • Must be physically mobile with reasonable accommodation.
  • Must be able to lift and carry up to 75 lbs. (Liquor stock, beer cases/kegs).
  • Must be able to reach above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend, stoop and twist while preparing cocktails;
  • Able to use hand motions when preparing and pouring all types of drinks, and when cleaning and wiping bar areas.
  • Able to work in constricting areas.
  • Must be able to respond to visual and oral cues.
  • Must be flexible with schedule; including nights, weekends, and holidays as required.
  • Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality.
  • Must meet professional appearance standards as prescribed by company policy.

Keywords: Caesars Entertainment Corporation, Council Bluffs , Bartender - Hilton Garden Inn, Other , Council Bluffs, Iowa

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