+ Purpose of Job
+ Greet and screen guests (e.g., taking temperature, completing
questionnaire, etc.) for symptoms at assigned facility ensuring
compliance with established protocols.
+ Job Requirements
+ High school diploma or equivalent preferred.
+ Must be at least 16 years old.
+ Customer service experience preferred.
+ Bilingual ability preferred.
+ Current American Heart Association Basic Life Support (BLS)
+ Knowledge of customer service principles and practices.
+ Skill with verbal and written communication.
+ Ability to work with the public in a professional manner.
+ Ability to handle irate and uncooperative guests.
+ Ability to communicate with others through a glass
+ Ability to transport or escort guests to appropriate location
+ Ability to work at various locations during hours worked.
+ Physical Requirements
+ Weight Demands
+ Medium Work - Exerting up to 50 pounds of force.
+ Physical Activity
+ Not necessary for the position (0%):
+ Occasionally Performed (1%-33%):
+ Distinguish colors
+ Frequently Performed (34%-66%):
+ Repetitive Motions
+ Constantly Performed (67%-100%):
+ Job Hazards
+ Not Related:
+ Chemical agents (Toxic, Corrosive, Flammable, Latex)
+ Biological agents (primary air born and blood born viruses)
(Jobs with Patient contact) (BBF)
+ Physical hazards (noise, temperature, lighting, wet floors,
outdoors, sharps) (more than ordinary office environment)
+ Explosives (pressurized gas)
+ Electrical Shock/Static
+ Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat
Scan, Gamma Knife, etc)
+ Radiation Non-Ionizing (Ultraviolet, visible light, infrared
and microwaves that causes injuries to tissue or thermal or
+ Mechanical moving parts/vibrations
+ Essential Job Functions
+ Essential Functions I
+ Greet patients, employees and others in a professional
+ Perform required screening tests (e.g., temperature, health
and travel questions, etc.) to ensure compliance with applicable
infection control guidance.
+ Give directions and provide information about the facility as
+ Deescalate situations with difficult individuals, calling for
security backup as needed.
+ Maintain work area in an organized and sanitary manner.
+ Report cases of positive and negative responses according to
+ Essential Functions II
+ Participates in mandatory in-services and/or CE programs as
mandated by policies and procedures/external agencies and as
directed by management.
+ Follows and understands the mission, vision, core values,
Employee Standards of Behavior and company policies/procedures.
+ Other duties as assigned.