Registration and Testing Assistant

Company: CareerLink
Location: Council Bluffs
Posted on: November 22, 2021

Job Description:

The Registration and Testing Assistant manages all front-line services offered at the Registration desk in the Welcome Center, providing exceptional, friendly customer service to students, faculty, and staff needing assistance with processing course registrations, transcript requests, and enrollment and degree verifications. The Registration and Testing Assistant manages the process for tracking incoming documents in the document imaging and student information systems. The Registration and Testing Assistant manages the scheduling and proctoring of exams for the Testing Center, and provides additional clerical and operational support staff and students in the Welcome Center.

Hours: Monday Thursday 8:00 a.m. 6:00 p.m. - Required Qualification
A high school diploma or equivalent is required. Experience in a customer-related field with demonstrated ability to react to customers quickly, accurately, and congenially. Must illustrate a history of successful collaboration with co-workers regularly to achieve common goals. - Superior oral and written communication skills, including the ability to communicate policies and procedures to students. - Strong computer skills, particularly the ability to operate and understand a complex student information system and Microsoft Office, including Outlook, Excel, and Word. - Ability to follow through independently. - Keen attention to detail. - -The hiring process includes the ability to pass a background check. Preferred Qualification
Work performed in Student Services at an institution of higher education, preferably a community college. Physical Demands
Includes occasional lifting of 10 lbs., ability to sit or stand for extended periods of time, use hands to operate a computer keyboard, telephone, and other basic office equipment. While performing the duties of this job, the employee is regularly required to talk and hear and use a phone. Reading, writing, calculating, social interaction skills, strong management, and organizational skills, reasoning/analysis, ability to work with minimal supervision, high degree of problem-solving, decision-making, and a high degree of interpersonal skills is required. Work is routinely performed in an office environment.

Salary : $15.00 per hour
Benefits Summary
Iowa Western Community College offers an outstanding benefits package, including generous employer paid health, dental, life, disability plans and up to $2500 toward a Health Savings Account. Our retirement program includes the IPERS Pension Plan or TIAA with 9.44% employer contribution. We believe in work/life balance and employees get great perks, including free access to our brand-new Wellness Center and fitness classes (at no cost to employees and their spouses), paid vacation, sick leave, and up to 17 paid holidays per year, plus discounts on campus and other major retailers. Tuition Reimbursement is offered to all employees and their families and Tuition Assistance for employees equals thousands of dollars paid by IWCC toward an education at Iowa Western!
We offer a quality of life that is hard to match in the metro area! Come explore the possibilities at IWCC , where -The World Is Waiting -!

Keywords: CareerLink, Council Bluffs , Registration and Testing Assistant, Other , Council Bluffs, Iowa