Group Housing Coordinator - CEC Omaha - (21124764)
Company: Marriott International, Inc.
Location: Council Bluffs
Posted on: January 10, 2022
Live Fully at Marriott International - #1 Leader in Hospitality
At Marriott International, you have the opportunity to grow in your
career, work with teammates that feel like family, and help make
our world a better place.
CEC Omaha, located at 1818 North 90th Street, Omaha, NE , 68114 is
currently hiring a Group Housing Coordinator.
Responsibilities include: all reservation requests, changes, and
cancellations received by phone, fax, or mail. Identify guest
reservation needs, determine appropriate room type, and verify
availability of room type and rate. Explain guarantee, special
rate, and cancellation policies to callers. Accommodate and
document special requests. Answer questions about property
facilities/services and room accommodations. Follow sales
techniques to maximize revenue. Communicate information regarding
designated VIP reservations. Input and access data in reservation
system. Respond to any challenges found for accommodating rooming
requests by communicating with appropriate individual or
department. Oversee accuracy of room blocks and reservations. Input
group rooming lists using reservation systems, revise room blocks
to maintain the required number of available rooms and keep
organized files of all groups. Set-up proper billing accounts
according to Accounting policies.
Follow all company policies and procedures; ensure uniform and
personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards;
anticipate and address guests' service needs; assist individuals
with disabilities; thank guests with genuine appreciation. Speak
with others using clear and professional language; prepare and
review written documents accurately and completely; answer
telephones using appropriate etiquette. Develop and maintain
positive working relationships with others; support team to reach
common goals; listen and respond appropriately to the concerns of
other employees. Comply with quality assurance expectations and
standards. Read and visually verify information in a variety of
formats. Move, lift, carry, push, pull, and place objects weighing
less than or equal to 10 pounds without assistance. Perform other
reasonable job duties as requested by Supervisors.
Apply now at :
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choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others.
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Marriott International is an equal opportunity employer.We believe
in hiring a diverse workforce and sustaining an inclusive,
people-first culture.We are committed to non-discrimination
onanyprotectedbasis, such as disability and veteran status, or any
other basis covered under applicable law.
Keywords: Marriott International, Inc., Council Bluffs , Group Housing Coordinator - CEC Omaha - (21124764), Other , Council Bluffs, Iowa
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