Treatment Coordinator
Company: Omaha and Council Bluffs Oral Surgery
Location: Council Bluffs
Posted on: June 23, 2022
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Job Description:
We are an elite oral surgery practice that has a commitment to
exceptional care for patients and first-class service to our
referring doctors. We are looking for a fun, hardworking,
compassionate, team player to help us grow the practice and
continue to serve ours and the surrounding communities with all of
their oral surgery needs. Previous oral surgery experience a plus
but not required. The role of the Treatment Coordinator is critical
to the success of the surgeon to provide exceptional patient care
resulting in the best clinical outcomes and meets the needs of our
patients. Role and ResponsibilitiesThe Treatment Coordinator will
greet patients, answer phones, schedule appointments, provide cost
estimate, and collect patient financial responsibility. The
Treatment Coordinator will also manage the doctors schedule and any
communications with patient and referring offices. Provides
concierge level customer service while interacting with patients,
referring offices, and team members over the phone, in person, or
via electronic communication.Updates and maintains patient
insurance information.Maintains doctor schedule to ensure efficient
use of the doctor's time.Partners with clinical team to ensure
excellent patient experience.Adheres to deadlines and prioritize
work against the patient schedule.Collects payments from patients
in an effective and professional manner.Understands doctor
treatment recommendations and develops treatment plans from
diagnosis.Effectively communicates treatment options and associated
costs to the patient.Maintains confidentiality of all information
in accordance with HIPAA.Performs other related duties as
assigned.Qualifications and Education RequirementsHighschool
diploma or equivalent required.One year of customer service
experience required.Medical or dental experience preferred.
Required SkillsUnderstanding of dental terminology.Friendly,
inviting, and professional personality and presence.Basic office
skills such as typing and filing.Good organizational
skills.Attention to detail.Leadership and problem-solving
skills.Effective communication skills.Ability to work cross
functionally with other team members. CORE BENEFITS &
WELLNESSMedical (including Virtual Care), Dental, and Vision
CoverageEmployee Assistance Program (EAP)Uniforms/Scrubs
providedFINANCIAL WELL-BEINGCompetitive pay, Bonus potential, and
annual merit reviews401(k) Plan w/Company MatchHealth Savings
Account (HSA) with HDHP health plansLIFE INSURANCEBasic and
Supplemental Life InsuranceSpouse and Child Life InsuranceTIME OFF,
DISABILITY AND LEAVE OF ABSENCEPaid Vacation (Starting at 2 weeks)
and 6 Annual Paid HolidaysEmployer Sponsored Short Term
DisabilityLong Term Disability Plan PI182062964
Keywords: Omaha and Council Bluffs Oral Surgery, Council Bluffs , Treatment Coordinator, Other , Council Bluffs, Iowa
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