Commercial Services Specialist

Company: Security National Bank
Location: Sioux City
Posted on: April 28, 2025

Job Description:

Are you looking for a position with a company where you can make a difference?

Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.

At Security National Bank, if there is one belief we hold together as a team, it's that everything matters. From the words we say, to the way we dress, to the decisions we make and the actions we take - every single thing we do matters. Why? Because we recognize the inherent value of each individual, and the potential of what each person can become. We realize every one of life's interactions is an opportunity to help someone reach that potential. This is why we treat even the smallest details of life and banking with careful thought and attention. If you aspire to do the same, we'd like you to advance your career with us at SNB.

We are searching for a motivated individual who has strong values, a great work ethic, and an understanding of credits and debits. The Commercial Services Specialist will provide integral administrative support to the Commercial Loan Officers through building and maintaining customer relationships, opening new accounts, and maintaining existing accounts.

Values Matter. We stand for excellent service and truly care about doing what's right. A keen eye for detail alongside a blend of technical expertise are critical in this role. Our ideal candidate enjoys minimal downtime, new challenges each day, can multitask, be reliable and energetic in the execution of their responsibilities.

JOB DESCRIPTION:

Represents the bank in a positive, courteous, friendly and professional manner at all times, including in-person contact, as well as telephone, email and other methods of communication.
Create and build credit files, gathering and preparing all necessary documentation.
Assists with preparation of commercial credit applications.
Gather and record appropriate paperwork for lending process.
Assist in following up with necessary reporting and obtaining proper documentation to ensure documentation is properly cataloged.
Overdraft processing decisions on assigned accounts and backing up officers in their absence.
Assist in follow up on minor past dues, overdrafts, and technical loan exceptions.
Preparation of wire transfer requests.
Index all documentation received electronically from the Commercial Loan Officers.
Calculate account pricing and modeling to optimize customer pricing in coordination with loan officers' needs.
Identify and generate new prospects and cross sale opportunities.

Required for this position: Excellent customer service and problem resolution skills. Excellent attention to detail, ability to identify missing items, advanced organizational skills, ability to work under deadlines, independent thinking, the ability to visualize cause and affect relationships of data and documents, analytical skills, clear and concise reporting, self-motivation, strong oral and written communication skills, demonstrated teamwork.

EDUCATION AND EXPERIENCE:

4 year college degree or related work experience
3 years accounting or business experience
Accuracy and meticulous attention to detail required
Excellent oral, written, and interpersonal communication skills
Ability to navigate multiple computer systems and programs with working knowledge of Word and Excel
Ability to manage multiple requests simultaneously, meet deadlines, and show flexibility to change direction when needed
Team-oriented and the ability to work collaboratively across all levels of the organization
Service-oriented, polite, and respectful
Advanced problem-solving and analytical skills
Ability to take direction and instruction and follow through independently until project completion

HOURS:

Regular business hours, Monday through Friday.

BENEFITS:

We offer a comprehensive benefit package to our employees including medical, dental, short and long term disability, life insurance, paid time off, a wellness program, and a 401(k) savings plan at hire for future financial protection.

ABOUT SECURITY NATIONAL BANK:

Security National Bank was chartered in 1884 in Sioux City, Iowa; founded on the time-tested principles of integrity, honor, open-mindedness, efficiency, good humor, respect, duty, and human connection. These principles served as guideposts that enabled SNB to withstand the economic panic of the late 1800s, the Great Depression, two World Wars, and the farm crisis - and emerge as the region's most established and trustworthy locally owned bank. We believe what was worth doing well yesterday is still worth doing well today. People change and banking changes, but our time-tested principles remain. To this day, we believe that doing what's right is the only way to take care of customers, empower businesses, cultivate growth, inspire our community, and accomplish the remarkable.

Security National Bank is an Equal Opportunity, Affirmative Action Employer. Applicants are considered for all positions without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, or veteran status.

LEARN MORE:

https://www.snbonline.com/about/employment-opportunities

LOCATION:

Sioux City, IA

Main Bank

Experience
Preferred
3 year(s): Accounting or business experience.
Education
Preferred
Bachelors or better
Skills
Preferred
Loan operations
Lending
Finance
Data processing
Deposit
Telephone
Teamwork
Self-motivated
Problem Solving
Operations
Microsoft Office
Image scanning
Honesty
Filing
Customer Service
Computer
Communication
Balancing
Administrative
Accuracy
Account administration
Behaviors
Preferred
Dedicated: Devoted to a task or purpose with loyalty or integrity
Enthusiastic: Shows intense and eager enjoyment and interest
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Loyal: Shows firm and constant support to a cause
Team Player: Works well as a member of a group
Motivations
Preferred
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Job Security: Inspired to perform well by the knowledge that your job is safe
Self-Starter: Inspired to perform without outside help
Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Keywords: Security National Bank, Council Bluffs , Commercial Services Specialist, Other , Sioux City, Iowa