Quality Services Coordinator - Quality Assurance & Improvement

Company: Lincoln Surgical Hospital
Location: Lincoln
Posted on: June 3, 2025

Job Description:

Lincoln Surgical Hospital and Nebraska Surgery Center are innovative healthcare leaders in providing exceptional surgical services for our patients. Our dedicated physicians and staff strive to achieve optimal surgical outcomes in a patient focused atmosphere.We are looking for a quality focused RN to join our team as a Quality Services Coordinator focusing on Quality Assurance and Improvement.Hours: Full time, 80 hours per pay period (2 weeks), Monday - FridayIn this position you will be responsible for fostering an approach to continuously improving quality; establishes quality improvement responsibilities; setting strategic priorities for quality assessment and improvement for Lincoln Surgical Hospital and Nebraska Surgery Center. You will assist with the development, review and analysis of all elements of the QI program and work alongside other Quality Coordinators to ensure goals of the Quality Program are met.Job responsibilities include but are not limited to:Manages and implements the written QI Plans.Identifies and tracks ongoing key quality indicators, including but not limited to patient satisfaction and post-operative complications.Coordinates the development and submission of the patient questionnaire data report to include running, reviewing and analyzing patient satisfaction reports and comments. Completes follow up as needed.Manages Peer Review process and data according to policy.Maintains tracking logs and reports trends at QAPI meeting.Assists in the identification of potential solutions/corrective actions to resolve identified problem or to provide improvement in care.Collaboration with each department to identify areas for review and improvement and assists in the development of criteria, plans, standards, policies, and goals.Collaborates with Education Department and/or Unit Director to develop just in time training to ensure that personnel understands the criteria used for measuring, assessing and evaluating improvements.Ensure the organization meets Accreditation standards and demonstrates an ongoing commitment to Quality Improvement. Uploads reports required by regulatory bodies on time.Coordinates abstraction of patient charts for core quality measures, prepared data reports and other mandatory data collection for reporting.Coordinates and Chairs: QI Team meetings and additional meetings as needed.Participate in all governing body on site reviews including but not limited to CMS, OSHA and State Surveyors.Manages incident reporting system, and reviews and tracks incident reports.Graduate of an accredited school of nursing and currently licensed to practice in the State of Nebraska as a Registered Nurse. Current licensure from a compact state requires Nebraska to be declared as their primary state of residence within thirty (30) days and must also obtain a Nebraska temporary permit or nursing license.Quality improvement experience and knowledge of QI processes such as PDSA, FMEA, and root cause analysis.Quality experience and knowledge to include but not limited to NHSN, AORN, and CMS.Lincoln Surgical Hospital has a competitive benefits package to include:Health insuranceDental insuranceVision insuranceLife insurancePaid time offTuition ReimbursementFlexible Spending Accounts401k with a company matchUniform ReimbursementShort and Long Term Disability24/7 Wellness Centerby Jobble

Keywords: Lincoln Surgical Hospital, Council Bluffs , Quality Services Coordinator - Quality Assurance & Improvement, Other , Lincoln, Iowa