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Security Supervisor - Harrahs

Company: Caesars Entertainment Corporation
Location: Council Bluffs
Posted on: January 11, 2019

Job Description:

* Assist the Guest Safety Manager in achieving and maintaining departmental goals on assigned shifts. Direct all guest safety activities. * Monitors activity regarding Iowa Gaming Commission regulations and company policies. * Handles compliance matters related to the Guest Safety Department. * Supervise, train and coordinate staff. * Monitors incident reports, ensure accurate and effective handling, and initiates the investigation process. * Develops, implements and maintains required internal and external reporting procedures. Monitors exclusion list and ensures effective enforcement where appropriate. * Operates a motorized vehicle. * Monitors facilities and department expenses. * Keep Guest Safety Manager apprised of all incidents regarding guests and employees. * High school diploma or equivalent. * Strong leadership, supervisory and interpersonal skills. * Effective communication (written and verbal). * Previous experience in a Guest Safety or law enforcement, prefer 3 years. * Broad knowledge of Casino rules and regulations, policies and procedures for the State of Iowa. * Familiar with the operation of communications and camera equipment on property. * Able to handle stressful situations dealing with the general public. * Strong analytical, oral and written skills. * Need tact when dealing with difficult customers. * Bend, jump, twist, crouch, grip and carry heavy loads. * Run on level surfaces, as well as, up and down stairs. * Ability to identify and quickly respond to potential problems and conflicts and defend self and others in combative situations. * Ability to effectively and efficiently move around all work areas including walking and standing. * Required to initiate positive interactions with guests and employees. * Initiate interactions rather than wait for a guest to approach. * Pro-actively encourage guests and employees to have fun to enhance their experiences. * Use every opportunity to promote events and promotions. * Actively involved with pre-shift and Buzz Sessions, offering feedback and being a positive influence.

Keywords: Caesars Entertainment Corporation, Council Bluffs , Security Supervisor - Harrahs, Other , Council Bluffs, Iowa

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