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Security Supervisor - Harrahs

Company: Caesars Entertainment Corporation
Location: Council Bluffs
Posted on: April 16, 2019

Job Description:

* Assist the Guest Safety Manager in achieving and maintaining departmental goals on assigned shifts. Direct all guest safety activities.* Monitors activity regarding Iowa Gaming Commission regulations and company policies.* Handles compliance matters related to the Guest Safety Department.* Supervise, train and coordinate staff.* Monitors incident reports, ensure accurate and effective handling, and initiates the investigation process.* Develops, implements and maintains required internal and external reporting procedures. Monitors exclusion list and ensures effective enforcement where appropriate.* Operates a motorized vehicle.* Monitors facilities and department expenses.* Keep Guest Safety Manager apprised of all incidents regarding guests and employees.* High school diploma or equivalent.* Strong leadership, supervisory and interpersonal skills.* Effective communication (written and verbal).* Previous experience in a Guest Safety or law enforcement, prefer 3 years.* Broad knowledge of Casino rules and regulations, policies and procedures for the State of Iowa.* Familiar with the operation of communications and camera equipment on property.* Able to handle stressful situations dealing with the general public.* Strong analytical, oral and written skills.* Need tact when dealing with difficult customers.* Bend, jump, twist, crouch, grip and carry heavy loads.* Run on level surfaces, as well as, up and down stairs.* Ability to identify and quickly respond to potential problems and conflicts and defend self and others in combative situations.* Ability to effectively and efficiently move around all work areas including walking and standing.* Required to initiate positive interactions with guests and employees.* Initiate interactions rather than wait for a guest to approach.* Pro-actively encourage guests and employees to have fun to enhance their experiences.* Use every opportunity to promote events and promotions.* Actively involved with pre-shift and Buzz Sessions, offering feedback and being a positive influence.

Keywords: Caesars Entertainment Corporation, Council Bluffs , Security Supervisor - Harrahs, Other , Council Bluffs, Iowa

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