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Mid-America Center - Event Services Lead

Company: Caesars Entertainment
Location: Council Bluffs
Posted on: November 10, 2019

Job Description:

Mid-America Center - Event Services Lead 19000C0N JOB SUMMARY: Supports the Event Services Manager in scheduling and leading the on-call Special Events Coordinators for arena events and shows. KEY JOB FUNCTIONS: Ensures special events coordinators provide a great customer experience for all events and shows in arena. Responds and resolves customer issues in an upbeat and positive manner. Assists Production Manager with scheduling and leading special events coordinators and brings any issues or concerns to management's attention. Presents oneself as a credit to Company and encourages others to do the same. Performs all other related and compatible duties as assigned. QUALIFICATIONS: Good oral and written communication skills including tact when dealing with difficult customers, must be fluent and literate in English. Good interpersonal skills. Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment industry. Basic knowledge in Excel, Word, Power Point, Access and Microsoft Outlook. Ability to prioritize multiple projects and meet strict deadlines. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Physically mobile with reasonable accommodations including ability to lift up to 50 lbs., and ability to push, pull, reach, bend, twist, stoop and stack. Must be able to run on level surfaces, as well as, up and down stairs. WORK ENVIRONMENT: Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality. Must be able to work in a fast paced environment. Must be flexible with schedule, including nights, weekends, and holidays as required. EDUCATION and/or EXPERIENCE: Two years related experience and/or training required. Iowa-Council Bluffs-Mid-America Center Regular

Keywords: Caesars Entertainment, Council Bluffs , Mid-America Center - Event Services Lead, Other , Council Bluffs, Iowa

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