CouncilBluffsRecruiter
the smart solution for Council Bluffs jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Council Bluffs
Posted on: January 9, 2019

Job Description:

Inbound Travel Consultant "Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLsasha on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Council Bluffs , Inbound Travel Consultant, Professions , Council Bluffs, Iowa

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Class A Drivers: Company Local & Regional Drivers Wanted!
Description: Trucking Experts Established in 2005 as an asset based company with a diverse and dynamic team structured--transportation company. You will experience reliability , accountability and flexibility from (more...)
Company: Trucking Experts, LLC
Location: Omaha
Posted on: 01/25/2019

CDL-A License Team Driver Truck Driver - Accepting applications around OMAHA!
Description: J.B. Hunt is home to the best truck drivers in the industry This team position offers the following to class A drivers: ul li Drivers must relocate within 50 miles of Elkmont,
Company: JB Hunt
Location: Omaha
Posted on: 01/25/2019

88N Transportation Management Coordinator
Description:
Company: Army National Guard
Location: Omaha
Posted on: 01/25/2019


CDL A Truck Driver
Description: NEW Base Pay, Up to 10,000 Sign-On Plus Bonus, Minimum Weekly Pay Guarantee and Much More REAL PAY RAISE for OTR DRIVERS And, we just increased the BASE pay for OTR drivers starting at .46- .50 CPM. (more...)
Company: Dart Transit
Location: Omaha
Posted on: 01/25/2019

CDL A - NEW Dedicated fleet- $72k avg/year!
Description: Details: Dedicated opportunity out of Pottsville, PA running the Northeast Average yearly pay - 72,000 Home Weekly TCU freight and trailers Driver unload 1,000 weekly minimum for 1st two weeks on account (more...)
Company: Werner Enterprises
Location: Omaha
Posted on: 01/25/2019

Owner Operator Truck Driver - -Truckload - Up to $225,000/yr
Description: br br Roadrunner Offers: ul li Up to 74 Revenue Percentage Pay li Top Solos Earn Up to 225,000 Per Year li Excellent Referral Sign-On Incentives li Various
Company: Roadrunner Transportation Systems
Location: Omaha
Posted on: 01/25/2019

CDL A - Dedicated - $73k/year avg
Description: Details: Dedicated opportunity out of Zanesville, OH Average yearly pay - 73,000 Home Weekly Driver unload 1,000 weekly minimum for 1st two weeks on account 2,000 relocation bonus available for those (more...)
Company: Werner Enterprises
Location: Omaha
Posted on: 01/25/2019

CLASS A CDL TRUCK DRIVER - $1838/wk -Top Pay Certified Carrier
Description: bonus driver trucks trucking barrnunn br br CLASS A CDL TRUCK DRIVER - 1838/wk -Top Pay Certified Carrier br br BASE PAY 0.60 per mile PLUS Band Pay br br 12 Months of Class A CDL Experience (more...)
Company: Barr-Nunn Transportation, Inc.
Location: Omaha
Posted on: 01/25/2019

CDL A - Dedicated in Norfolk, NE - $61,000 per year average!
Description: Details: Dedicated opportunity out of Norfolk, NE Average yearly pay - 61,000 Home Weekly Excellent length of haul 1,000 weekly minimum for 1st four weeks on account 3,000 relocation bonus for those (more...)
Company: Werner Enterprises
Location: Omaha
Posted on: 01/25/2019

OTR CDL-A Company Truck Driver - Flatbed
Description: Specialized Open-Deck Equipment Company Truck Driver Jobs at Mid Seven TransportationMid Seven Transportation is a specialized transportation company based in Des Moines, Iowa, servicing the Agricultural, (more...)
Company: Mid Seven Transportation
Location: Omaha
Posted on: 01/25/2019

Log In or Create An Account

Get the latest Iowa jobs by following @recnetIA on Twitter!

Council Bluffs RSS job feeds