CouncilBluffsRecruiter Since 2001
the smart solution for Council Bluffs jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Council Bluffs
Posted on: July 10, 2019

Job Description:

Inbound Travel Consultant "Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLsasha on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Council Bluffs , Inbound Travel Consultant, Professions , Council Bluffs, Iowa

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Telecommunications Analyst, Sr. - TS/SCI Clearance Required
Description: Trinity Technology Partners Inc. is a fast growing, SBA 8 a certified company that has open positions available for immediate hire We provide solutions to our customers at the Federal, State, Local (more...)
Company: Trinity Technology Partners, Inc
Location: Omaha
Posted on: 07/23/2019

Facility Technician
Description: Part time facility maintenance position
Company: RED Development
Location: Omaha
Posted on: 07/23/2019

Current College Students - CDL A Long-Haul Dray Truck Driver - 10K Sign-On Bonus!
Description: Job DescriptionAverage Up To 75K Annually Looking for the right long-haul truck driving job Hill Bros. is now hiring CDL-A professional truck drivers for dray trailer and container transport opportunities. (more...)
Company: Hill Brothers Transportation
Location: Omaha
Posted on: 07/23/2019


Class A Truck Driver - Great Pay!
Description: Payroll Challenge Hiring Event br br See how we compare Bring your paystub to our hiring event and get a 200 gift card. br br Date Time br br Friday br May 3, 2019 br 9:00 AM - 5:30 (more...)
Company: Doug Andrus
Location: Omaha
Posted on: 07/23/2019

CDL A Truck Drivers - $2,000 Sign On Bonus
Description: P B is seeking talented, hard-working drivers. We focus on providing great benefits, competitive pay, plus a 2000.00 Sign on Bonus What We Offer: 2,000
Company: P&B Transportation Inc
Location: Omaha
Posted on: 07/23/2019

New Pay Increase! Truck Driver Teams OTR Class A Drivers.
Description: SOAR TRANSPORTATION GROUPTEAM FLEETBRAND NEW PAY INCREASE TEAM DRIVERS MAKE 144,000 per year to the truck to START 72,000- 75,000 per year BASE PAY per driver PLUS 6,000 Sign on Bonus each- that's (more...)
Company: Soar Transportation Group
Location: Omaha
Posted on: 07/23/2019

CDL A TEAM Owner Operator Truck Drivers - $15,000 Sign On Bonus!.
Description: We have opportunities for TEAM Owner Operators - 15,000 Sign On Bonus Must be Existing OO Team Benefits: ul li 15,000 Sign-on Bonus for Tractor Teams li 18,000 Bonus Plan li Team Rate of (more...)
Company: Panther Premium
Location: Omaha
Posted on: 07/23/2019

Class A CDL Driver Independent Contractor/Owner Operator.
Description: NEWIndependent Contractor Program at Soar Transportation GroupAverage Gross Annual Pay: 200,000 PLUS per year Now more than ever, great people are needed to get the job done.At Soar Transportation Group, (more...)
Company: Soar Transportation Group
Location: Omaha
Posted on: 07/23/2019

Class A CDL Truck Drivers - Great Pay!- 6+ mo Previous EXP Required
Description: Opportunities Available for Company Drivers Benefits ul li Pay You Can Bank On - 70,000 per year Based on drivers availability and performance li Steady freight will keep you moving and making (more...)
Company: National Carriers
Location: Omaha
Posted on: 07/23/2019

DEDICATED TEAM DRIVERS
Description: Opportunities Available for TEAM DRIVERSBenefits ul li 3 Weeks Out 5 Days Off On Call Guaranteed Pay li .40 cpm Loaded Starting Pay 30 Stop Pay AND .35 cpm Empty Based on experience li (more...)
Company: Frozen Food Express
Location: Omaha
Posted on: 07/23/2019

Log In or Create An Account

Get the latest Iowa jobs by following @recnetIA on Twitter!

Council Bluffs RSS job feeds