Guest Service Agent

Company: Caesars Entertainment
Location: Council Bluffs
Posted on: December 4, 2019

Job Description:

Guest Service Agent *******U Caesars Entertainment Corporation is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown through development of new resorts, expansions and acquisitions, and now operates casinos on four continents. The company's resorts operate primarily under the Harrah's, Caesars, and Horseshoe brand names. Caesars also owns the World Series of Poker and the London Clubs International family of casinos. Caesars Entertainment is focused on building loyalty and value with its guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars is committed to environmental sustainability and energy conservation and recognizes the importance of being a responsible steward of the environment. Employees of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Rigor every day. Our mission We inspire grown-ups to play fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities. Job Description: * Checking guests in and out of the hotel.* Standing and maneuvering in confined area.* Greeting and conversing with customers in English. * Speaking clearly and communicating with guest in noisy environment.* Responding to visual and oral signals.* Using color monitors on computer screens.* Addressing concerns and questions.* Giving friendly, excellent service.* Processing cash transactions accurately. Qualifications: * Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality.* Previous computer and front desk experience preferred. * Excellent guest communication skills.* High school graduate or equivalent.* Basic computer knowledge. Caesars Entertainment is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status. Iowa-Council Bluffs-Harrah's Council Bluffs Regular

Keywords: Caesars Entertainment, Council Bluffs , Guest Service Agent, Sales , Council Bluffs, Iowa