Sales Manager - National Group Sales (Non-Exempt) - Corporate (18003AFC)
Company: Marriott International, Inc.
Location: Council Bluffs
Posted on: January 15, 2019
Heres To Your Journey with At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another and are driven to make things better. We love what we do, and we give it all weve got on property and off. When guests stay with us, its not just a room with a bed that theyre buying. Its an experience. Were looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton. The Omaha Gbl Sls&Ctmr Care Campus located at 1818 North 90th Street, Omaha, NE 68114 is currently hiring a Sales Manager - National Group Sales (Non-Exempt). Responsibilities include: The Sales Manager is responsible for optimizing Marriotts share of revenue and room nights from a primarily reactive source of customer inquiries related to group, meeting, and extended stay requests. Inquiry sources include phone, Internet and referral requests. The positions primary sales functions are facilitated via inside sales modes. Remote Eligible Position (work out of home office). Job Tasks Responds to telephone and Internet inquires/requests for group, extended stay and catering business in a timely manner and with proper phone etiquette. Address customer questions and concerns during initial call by use of active listening. Qualifies each business opportunity and suggest Marriott brands and products which are in line both with customer needs as well as hotels/apartments business needs. Establish and maintain complete and up-to-date lead information on each account in SFA and ESSIS to ensure accurate reporting. Builds and maintains rapport with client throughout the buying process. Responds to customer inquiries/requests in a timely manner. Focuses on ways to improve overall buying processes with emphasis on "ease of doing business". Processes all leads in a timely manner. Monitors, updates and communicates lead status to the appropriate parties. Maintains open communication with properties, sales offices and markets as needed regarding lead status. Performs consistently in the area of sales, meeting production goals each period/quarter/annually. Manages day to day needs of Sales Coordinator, providing performance feedback as coach and mentor in developing skills and addresses performance issues accordingly and maintains communication with Leadership regarding performance. Keeps Leadership informed of trends, opportunities, market changes as needed. Job Skills/Competencies MHRS/RHRS/CFR/ExecuStay business strategies and cultures. Marriott Group contracts and legalities. Group and Extended Stay business needs of each of Marriott's Brands. Microsoft Office, SFA, Goldmine, Oscar etc. Product knowledge of hotels and apartments both domestic and international. Communications Uses active listening to ensure effective interactions with others. Delivers clear, evenly paced presentations. Tailors message to appropriate audience. Provides effective written communications - both formally and informally. Uses technology appropriately when delivering presentations. Financial Acumen Articulates to the customer the financial benefits of a proposal as it pertains to the customers business objectives. Negotiation Negotiates terms and conditions, commitments and customer issues that enhance the sales opportunity and business relationship. Influences customer decisions that create mutual wins. Sales Proficiency Demonstrates selling skills e.g. objectives, benefits, features. Relates customer needs to product capabilities. Is an effective closer". Previous Position Experience Sales Coordinator National Group Sales Executive Meeting Manager Sales Manager Hotel or ExecuStay Account Manager Hotels, EST, RSO Sales Coordinator Hotel, EST, RSO Catering Manager Event Manager Convention Services Manager Similar experience in external environment To apply now, go to: https://jobs.marriott.com/marriott/jobs/18003AFC?%3Flang=en-us Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities. Chat, engage and follow us on social media. https://www.facebook.com/marriottjobsandcareers http://www.twitter.com/marriottcareers http://www.linkedin.com/company/marriott-international http://www.instagram.com/marriottcareers @lifeatmarriott on Snapchat So, we ask, where will your journey take you? Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Keywords: Marriott International, Inc., Council Bluffs , Sales Manager - National Group Sales (Non-Exempt) - Corporate (18003AFC), Sales , Council Bluffs, Iowa
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